Operations Coordinator
Job Title: Operations Coordinator
Reporting To: Operations Manager
Location: Krema (Edinburgh – covering Krema Bakehouse and Krema Kitchen)
Salary: £14.00 – £15.00 per hour
Benefits: 28 days holiday, pension scheme, company perks and a supportive team environment
About Krema
Krema is an independent artisan bakery based in Edinburgh, specialising in handcrafted breads, pastries and bespoke celebration cakes. As a thriving business with ambitious plans for growth, we pride ourselves on delivering unmatched excellence, setting high standards and creating an energetic, welcoming environment across both Krema Bakehouse and Krema Kitchen.
The Opportunity
We are searching for a superstar to join us during an exciting phase of growth. This role is a fantastic opportunity for a bright mind who works hard, thrives on challenge and constantly looks for ways to exceed standards and expectations.
Working closely with the Operations Manager across both the Bakehouse and the Kitchen, you will keep daily operations running smoothly while helping foster an excellent work environment. While experience in hospitality and CRM management is preferred, it is by no means essential. What matters most to us is your attitude, your work ethic and your commitment to operational excellence.
Key Responsibilities
Provide daily operational support across Krema Bakehouse and Krema Kitchen
Assist with business administration, payroll processing and team records
Manage ordering, stock levels and inventory checks
Drive exceptional standards of hygiene and food safety
Implement practical measures for reducing waste
Maintain a commercial focus to support sales growth
Support customer relationship management and CRM tasks
Help build and maintain a positive, supportive work environment
What We Are Looking For
A bright, hardworking mind with a drive to achieve excellence
An outstanding attitude and a willingness to take on new challenges
Strong organisational, administrative and problem solving skills
Excellent communication skills and a customer focused mindset
Background in hospitality or CRM systems is preferred but not essential
Someone who is ambitious and excited to grow alongside a thriving business
What We Offer
Competitive pay of £14.00 to £15.00 per hour (depending on experience)
28 days paid holiday per year
Contributory company pension scheme
Great company perks
A supportive, positive team that wants you to succeed
Real opportunity for career progression in a growing independent business
Interested in joining us?
If you would like to be considered for current or future opportunities, please send your CV and a short introduction to: